Production Print Field Technical Specialist

Digital Print Solutions is the leading dealer of Canon production equipment in the United States. We specialize in printing equipment and supplies for the commercial printing and production environments.

Locations: Richfield/Columbus/Cincinnati/Dayton/Toledo, OH
                   Nashville/Chattanooga, TN
                   Orlando/Tampa, FL
                   Atlanta, GA
                   Indianapolis, IN
                   Detroit/Ann Arbor, MI
                   Louisville/Lexington, KY
                   Pittsburgh, PA 
Charlotte, NC

Primary Responsibility: Provide assistance to customers with high volume digital printers and office copiers/printers. Representative will be required to maintain standards of productivity, quality, and customer service.

Other duties may include and not limited to:

  • Maintains, troubleshoots, and fixes customer printers and copiers.
  • Assists with the set-up, delivery, installation, and removal of printers and copiers.
  • Assist with customer training on occasion if and when needed.
  • Sets up new machines when needed.
  • Maintains proper inventory of parts through accurate record-keeping.
  • Seeks opportunities to improve territory parts budget and inventory control.
  • Install and troubleshooting of basic printing and scanning solutions.
  • Good working knowledge and certification of Canon printing equipment.
  • Advance installation of Office or Production Print systems
  • Strong working knowledge of equipment
  • Mentoring others within the team
  • Performs all other duties as assigned.

All positions require an excellent driving record and the willingness to continue your education through training and hands on experience.

DPS Benefits:

  • Medical, Dental & Vision Benefits
  • 401(k) plan
  • Holiday and Vacation pay