Order Entry Specialist

Summary: This position has primary responsibility for coordinating customer service and supply orders.

Essential Duties and Responsibilities:

Monitor Customer Service inbox, assign emails to members of Admin team
Receive incoming calls and emails for supplies and parts orders
Enter sales orders and quotes for supplies
Track orders for customers
Receive vendor price updates and maintain vendor and customer pricing for supplies in e-automate
Process orders from the Red Falcon e-commerce site
Maintain item pricing and availability data on Red Falcon
Source parts and supplies from alternate vendors when applicable
Assist the purchasing manager with warranty returns
All other duties as assigned.

Location: Richfield, OH

Experience and Requirements:

Experience with ECI E-automate is preferred
Strong working knowledge of the Microsoft Office product group, particularly Excel and Outlook.

DPS Benefits: