Order Entry Specialist
Summary: This position has primary responsibility for coordinating customer service and supply orders.
Essential Duties and Responsibilities:
- Monitor Customer Service inbox, assign emails to members of Admin team
- Receive incoming calls and emails for supplies and parts orders
- Enter sales orders and quotes for supplies
- Track orders for customers
- Receive vendor price updates and maintain vendor and customer pricing for supplies in e-automate
- Process orders from the Red Falcon e-commerce site
- Maintain item pricing and availability data on Red Falcon
- Source parts and supplies from alternate vendors when applicable
- Assist the purchasing manager with warranty returns
- All other duties as assigned.
Location: Richfield, OH
Experience and Requirements:
- Experience with ECI E-automate is preferred
- Strong working knowledge of the Microsoft Office product group, particularly Excel and Outlook.
- Medical and Dental Benefits
- 401(k) plan
- Holiday and Vacation pay